Upon receiving a quote request, our estimators aim to visit the site within 1-2 weeks (weather permitting) or as soon as access is available. During this site visit, we thoroughly assess the damage, identify additional issues, and evaluate any necessary maintenance. Within 5 working days of the visit, we provide a comprehensive scope of works. This document outlines the damage’s cause, recommended remediation, and a detailed breakdown of repair costs. Strata then reviews and approves the quote, allowing us to proceed with repairs.